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Return to shopAt Brill Mart, we are committed to a safe and straightforward checkout process. This policy clarifies the methods of payment we accept, how transactions are processed, and the security measures in place to protect your financial data. All transactions are settled in United States Dollars (USD).
We accept the following widely used and secure forms of payment:
Major Credit and Debit Cards:
Exclusions: We do not accept personal checks, money orders, direct bank transfers, or cash-on-delivery (COD) as methods of payment.
We authorize payments differently from when we officially charge them.
Authorization Hold: Upon placing your order, a temporary authorization hold for the total purchase amount is placed on your card. This confirms the necessary funds are available.
Billing Trigger: Your payment method is not officially charged until your order has passed our final quality check and is ready to be shipped from our facility (i.e., when the shipping label is physically generated).
Currency Conversion: Customers using international cards are responsible for any foreign exchange fees or currency conversion rates applied by their own bank or payment provider.
Transparency and security are foundational to our transaction process.
SSL Security: Our entire checkout process is secured using SSL (Secure Sockets Layer) encryption to ensure that all transmitted data, including credit card details, remains confidential and encrypted.
PCI Compliance: Our payment systems adhere to PCI DSS (Payment Card Industry Data Security Standard) requirements, meaning sensitive payment data is never stored on Brill Mart’s servers.
Pricing Policy: We strive for absolute accuracy. If a product is listed at a clear pricing error, we reserve the right to either contact the customer for correction or cancel the order and issue an immediate refund. The customer will be charged the price visible on the final checkout confirmation page.
Any refunds initiated will follow this specific process:
Method: All refunds will be issued back to the original form of payment used for the purchase.
Timeline: Once Brill Mart processes the refund internally, it typically takes 5 to 10 business days for the funds to reflect in the customer’s account or statement. This timeline is controlled by the customer’s bank or card issuer, not Brill Mart.
Business Name: Brill Mart
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (562) 901 7913
Business Email: help@brillmart.shop
Business Address: 287 Perkins St, Oakland, CA 94610, United States